Our True 3D Facial Recognition uses advanced AI 3D depth-learning algorithms combined with active radar sensing. When someone approaches your door, the system automatically wakes up and scans their facial structure from various angles. This technology works in both bright and dark environments and is not affected by changes in makeup, hairstyle, or facial expressions. It also includes 99.9% anti-photo and anti-video spoofing protection, ensuring that photos, screens, masks, or printed images cannot fool the system.

Palm Vein Recognition is our contactless, ultra-secure unlocking method that uses near-infrared light to scan the unique vein patterns beneath your skin. This technology is impossible to forge or copy since it reads subcutaneous biological features that are invisible to the naked eye. It's more hygienic than fingerprint scanners and works reliably for all family members, including elderly, children, and even identical twins. The system is not affected by skin conditions or lighting, providing finance-grade security with everyday convenience.

Our 24/7 Sentinel Peephole Monitoring uses radar-based silent motion detection to identify visitors before they even knock. This system automatically captures video when someone stays near your door and sends instant alerts to the Tuya app on your smartphone. This provides continuous protection whether you're home, asleep, or away, giving you complete peace of mind.

Yes! With the Tuya Smart App, you have full control of your lock from anywhere. You can monitor access in real-time, remotely unlock the door for guests, receive instant alerts, review video playback and door event records, manage multiple users, and integrate with smart-home automation systems. Wherever you are, your home is always within reach.

Our smart locks are engineered with optimized power management for extended usage, ensuring reliability with fewer charging interruptions. The exact battery life depends on usage patterns, but most users find the battery lasts for several months between charges under normal conditions.

While many of our customers successfully install our smart locks themselves using our detailed instructions, we recommend professional installation for optimal performance and security. Our smart locks are designed to be compatible with most standard doors, but if you have a non-standard door or prefer professional assistance, we can connect you with certified installers in your area.

Our smart locks are compatible with most standard residential doors, including wooden, metal, and fiberglass doors. We also offer custom solutions for specialized door types. If you're unsure about compatibility, please contact our support team with your door specifications, and we'll help you determine the best solution for your home.

Yes, our Tuya-powered smart locks are designed for seamless integration with popular smart home ecosystems. Through the Tuya app, you can create automation scenarios, connect with voice assistants, and synchronize with other smart devices in your home for a fully integrated security experience.

Our smart locks are designed with multiple backup options. In addition to the long-lasting rechargeable battery, most models include a physical key override for emergency access. Some models also feature a low-battery warning system that alerts you well in advance through the mobile app, and an emergency power option that allows you to temporarily power the lock using an external battery pack if needed.

At AEGISDOOR, we take data privacy seriously. Your biometric data (facial recognition and palm vein patterns) are encrypted and stored locally on the device, not on external servers. This ensures that your unique biological information remains secure and private. The system uses advanced encryption protocols to protect all data transmission between the lock and your mobile app.

Our security systems are designed with multiple layers of protection to prevent unauthorized access. The 3D facial recognition includes anti-spoofing technology that prevents photos, videos, or masks from tricking the system. The palm vein recognition scans subcutaneous features that cannot be replicated. All wireless communications are encrypted, and the system undergoes regular security updates to address emerging threats. While no security system can be 100% impenetrable, we employ industry-leading technologies to make our products extremely resistant to hacking attempts.

You have complete control over the camera and monitoring features. Through the mobile app, you can disable the camera, adjust motion detection sensitivity, set privacy zones, and control when the system records. All video footage is encrypted, and you can choose to store it locally or in secure cloud storage (depending on your subscription). We're committed to providing powerful security features while respecting your privacy.